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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Grant

March 20, 2026

5  out of  5
rating by Brian Grant
"I lett Sstate Farm for six months and came back for the service. Katie handled everything and got me a quote the same day. Excellent service."
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Jacob Stoeckicht

March 9, 2026

5  out of  5
rating by Jacob Stoeckicht
"Katie P was such a great person to help me get insured. An easy process with no hassle."
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Danyale Davis

February 24, 2026

5  out of  5
rating by Danyale Davis
"This was one of the most pleasant insurance experiences I’ve had. Jason was spot on and very attentive to all my questions and concerns. If you get him as your insurance agent he will not disappoint."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent insurance experience with us. "
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kela johns

January 25, 2026

5  out of  5
rating by kela johns
"10/10 Great customer service, Highly recommend!"
We responded:
"Thank you so much for that kind review. Reach out to our office anytime if you need anything at all! 314-832-3638"
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Amy Brakhane

January 17, 2026

5  out of  5
rating by Amy Brakhane
"Charles was amazing on getting our policies up and running for us. We truly appreciate his hard work and dedication."
We responded:
"Thank you for your wonderful feedback! We're glad Charles could assist you and appreciate your recognition of his hard work and dedication."
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Sheila Vogler

December 29, 2025

5  out of  5
rating by Sheila Vogler
"Charles was a lot of help. Was very informative and friendly. Thanks for all your help!"
We responded:
"Thank you for that! We're happy to hear Charles was informative and friendly throughout the process. Appreciate your review!"
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Thomas Crehan

December 17, 2025

5  out of  5
rating by Thomas Crehan
"I highly recommend Charlees McNeal of State Farm Insurance. Charlees assisted me with my auto, homeowners, and umbrella liability coverage and demonstrated a thorough understanding of both the products and my individual needs. He took the time to ensure each policy was appropriately structured to match my comfort level with coverage and risk. Throughout the process, Charlees was flexible, responsive, and accommodating, making what can often be a complex decision process straightforward and reassuring. He clearly explained options, answered questions in detail, and never applied pressure, which I greatly appreciated. If you are looking for an insurance professional who is knowledgeable, client-focused, and easy to work with, Charles McNeal is an excellent choice."
We responded:
"Thank you for your thoughtful and detailed review! We're delighted to hear that Charles provided knowledgeable, personalized service and made the process clear and comfortable for you. Your recommendation means a lot to us!"
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Jessica Soderblom

November 13, 2025

5  out of  5
rating by Jessica Soderblom
"Had a small grease fire called my agent Jason Foust’s office Katie set me up with all the information I needed to make my claim. Within an hour of making the claim a cleanup restoration crew arrived and also claim agent. Super fast service and has been excellent so far."
We responded:
"Thank you for sharing your experience! We're glad Katie was able to assist you quickly and efficiently during a stressful time. Providing fast and excellent service is our top priority!"
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Stephanie Krause

October 30, 2025

5  out of  5
rating by Stephanie Krause
"Jason's team is very helpful whenever I have a question. Katie responds promptly and is very willing to help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jason, Katie, and the team have been helpful and responsive. We appreciate your support!"
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STL Mobile Bike Shop

October 20, 2025

5  out of  5
rating by STL Mobile Bike Shop
"I've been working with Ryan at State Farm for several years now. He's always a HUGE help and makes the complicated stuff easy. Thanks so much for all the quick work getting my insurance needs dialed for my business! One less thing to worry about!"
We responded:
"Thank you for your wonderful feedback! We're glad Ryan has been able to make things easier for you and support your business insurance needs. We appreciate your trust and look forward to continuing to assist you!"
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Samantha Orlando

October 18, 2025

5  out of  5
rating by Samantha Orlando
"Quick, efficient & superior customer service!"
We responded:
"Thank you for your fantastic review! We're proud to provide quick, efficient, and top-notch service. Your support means a lot to us!"
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Jordan B

October 18, 2025

5  out of  5
rating by Jordan B
"These guys are great! Super easy to work with and they met all of my needs. When I filed a claim, they helped me every step of the way. Made the entire process super simple."
We responded:
"Thank you for your kind words! We're happy to hear we could make the claim process easy and meet all your needs. We're here whenever you need us!"
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Niyanna Loyd

October 18, 2025

5  out of  5
rating by Niyanna Loyd
"Loved working with this location. Big props to Katie and Diana. Sweetest people ever! Best customer service i’ve seen in a while"
We responded:
"Thank you so much for the shoutout! Katie and Diana will be thrilled to hear your kind words. We're glad you had such a positive experience with our team!"
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Carmen Prophete

October 18, 2025

5  out of  5
rating by Carmen Prophete
"Ryan Pickett is the most knowledgeable, patient, and helpful insurance agent that I have ever worked with. We had insurance coverage with another company and our premiums kept increasing. After talking with Ryan, he sent me quotes. I’ve since switched to State Farm and I’ve never been happier."
We responded:
"Thank you for sharing your experience! We're delighted that Ryan could provide the knowledge and support you needed, and that you're happy with your switch to State Farm. We look forward to continuing to serve you!"
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david raczkowski

October 18, 2025

5  out of  5
rating by david raczkowski
"Ryan has been the best - timely responses, smart ideas, and handsome."
We responded:
"Thank you for the great review! We’re glad Ryan’s timely responses and smart ideas have made a difference—and we’ll be sure to pass along the compliment!"
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Lisa Galeazzi

October 17, 2025

5  out of  5
rating by Lisa Galeazzi
"Ryan made the process very easy and ensured all my contents were covered!"
We responded:
"Thank you for your feedback! We're glad Ryan made the process easy and helped ensure your contents are fully covered. We’re here whenever you need us!"
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Aaron Sauer

October 17, 2025

5  out of  5
rating by Aaron Sauer
"Diana Sauer was awesome to work with and so helpful when I was looking for life insurance. Highly recommend."
We responded:
"Thank you for your kind words! We're happy to hear Diana provided excellent support with your life insurance needs. We appreciate your recommendation!"
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Kerrianne Duggan

October 17, 2025

5  out of  5
rating by Kerrianne Duggan
"Ryan Pickett was wonderful Straight talking - explained all the options clearly A pleasure to do business with. Would highly recommend"
We responded:
"Thank you for your wonderful feedback! We're glad Ryan’s clear communication made your experience a pleasure. We appreciate your recommendation!"
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Mark Volmer

October 17, 2025

5  out of  5
rating by Mark Volmer
"Jason and Diana are good support when dealing with State Farm. State Farm is not an easy company to deal with, but they are coming through in the end. Having an agent to support you, helps."
We responded:
"Thank you for your feedback! We're glad our team could provide the support you needed. I know Ryan has also been checking in to make sure everything is going well and appreciate your patience with everything. We're here to help every step of the way."
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Donny B

October 17, 2025

5  out of  5
rating by Donny B
"Great people all around! Especially, Ryan Pickett. He listened to my needs and formulated auto, home, and life policies for me and my family. He sincerely went further beyond all other agents I talked to. Look no further, you found your people here."
We responded:
"Thank you for your kind words! We're thrilled that Ryan could tailor the perfect policies for you and your family and provide exceptional service. We're here for you anytime!"
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Erika Prophete

October 17, 2025

5  out of  5
rating by Erika Prophete
"It's a very nice office with a great staff. Especially Ryan. He saved me a lot of money on my renters and car insurance. He also went above and beyond assisting me with a claim. Wonderful agent!"
We responded:
"Thank you for your wonderful feedback! We're glad Ryan could help you save money and provide exceptional support with your claim. We appreciate your trust and kind words!"
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Jessica Foster

October 17, 2025

5  out of  5
rating by Jessica Foster
"Ryan was amazing to work with! After having increased rates on my policies I spoke with Ryan and he found me rates that saved me hundreds of dollars a year. Highly recommend!"
We responded:
"Thank you for sharing your experience! We're thrilled Ryan was able to save you money and provide excellent service. We appreciate your high recommendation!"
Profile photo of Jessi Cook

Jessi Cook

October 17, 2025

5  out of  5
rating by Jessi Cook
"Diana H. is absolutely amazing! She always has the answers for any questions that I have. I recommend her to all of my friends, any chance that I get."
We responded:
"Thank you for your wonderful recommendation! We're so happy to hear that Diana is always there to help and provide answers. We appreciate you spreading the word!"
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Junior Huskies Cheer

October 17, 2025

5  out of  5
rating by Junior Huskies Cheer
"Diana was the most helpful when we were looking for insurance for our Cheer Team! She was knowledgeable and kind when we had tons of questions"
We responded:
"Thank you for your kind words! We're glad Diana could provide knowledgeable and friendly support for your Cheer Team’s insurance needs. We're here anytime you need us!"
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Jaidyn star

October 17, 2025

5  out of  5
rating by Jaidyn star
"Loved working with Diana Hill she's amazing!! Highly recommend!"
We responded:
"Thank you for the glowing review! We're delighted to hear you had a great experience with Diana. We appreciate your recommendation!"